We're always here

Let's Talk 💬

Have a question? Not sure which challenge is right for you? Just want to say hi? We'd love to hear from you. We're real humans — and we respond fast.

Fastest Response

WhatsApp

This is where the magic happens. Send us a message and we'll respond within minutes during business hours. No bots — a real person will greet you.

  • ⚡ Usually replies within minutes
  • 🌸 Get matched to your perfect challenge
  • 💬 Ask anything — no question too small
  • 🆓 First conversation is completely free
Open WhatsApp Now

Tap to open WhatsApp — it's the easiest way to reach us

🕐

Response Times

Mon – Fri Within minutes (WhatsApp)
Within 24h (Email)
Weekends Within a few hours (WhatsApp)
Next working day (Email)

We're a global team — timezone is CET (Barcelona, Spain)

We Love Hearing From You

What can we
help you with?

🎯

Find my challenge

Not sure which challenge is right for you? Tell us what's on your mind and we'll match you perfectly.

Message us →
💖

Choose my support level

Light, Personal or VIP? We'll help you figure out which fits your personality and your life best.

Message us →
❓

Ask a question

How does it work? How long is a session? Is it really no app? We love questions — no question too small.

Message us →
🤝

Partnerships & press

Want to collaborate, feature CHAIVY in your media, or explore a business partnership? Let's connect.

Email us →

Before You Message

Quick answers
you might need

I messaged on WhatsApp — how long until I hear back?
Usually within minutes during Mon–Fri business hours (CET). On weekends, we're typically back within a few hours. If we're helping another woman, we'll get to you as soon as we're free — promise.
I'm not sure if CHAIVY is right for me. Can I ask first?
Please do! That's exactly what our first conversation is for. No pressure, no sales pitch — just an honest chat to see if CHAIVY fits where you are right now. It's 100% free.
I'm in the middle of a challenge and need help. What do I do?
Message your personal supporter directly on WhatsApp — they're your go-to person during your challenge. If you chose Light support, message us at the main CHAIVY number and we'll help you right away.
Do you offer refunds?
We stand behind our challenges fully. If something isn't working for you, reach out before day 3 and we'll do everything we can to make it right — whether that's switching challenges, adjusting your support level, or finding another solution.
We're only a message away.

Not ready to start?
That's okay — just say hi.

Sometimes you just need to talk to someone. Send us a message on WhatsApp — no challenge required. We're here either way.

Say Hello on WhatsApp
✦ No obligation ✦ Real human response ✦ We respond fast ✦ hello@chaivy.com for email
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